Basic Level includes life skills, disability specific basic skills, Communication skills. Intermediate level includes technical skills, general employability fundamentals. The next level includes industry orientation and profile specific employability skills. During placement of candidates, workplace solution training and need based job specific skills training is given.

Life Skills training includes

• Disability specific life skills including acceptance and overcoming disability, self concept and independent living
• Personal competencies including positive attitude, dealing with emotions, developing confidence, developing assertiveness and dealing with stress
• Problem solving and managing conflict
• Effective work habits including work place protocols, being a good team player, money management
• Project of life which involves volunteering for a social cause. This has a transformational effect on many candidates

Disability specific basic skills include many basic skills which can get affected due to a disability and need to be refined for the workplace. The skills taught will be based on profile. Some skills will be applicable only for skilled or semi skilled jobs. For persons with vision impairment, this will include note-taking skills, mobility, social interaction, spellings, understanding the sighted world, body language, practice on relevant assistive aids and more. For the hearing impaired, this includes social interaction, understanding the hearing world, understanding communication, real world exposure and more. For persons with physical disability, this can include note-taking skills, practice on relevant assistive aids (case by case basis), networking, real world exposure and more.

General employability fundamentals are the basic building blocks for any job or profile. These skills are more applicable for skilled or semi skilled jobs. These include

• Analytical skills
• Common sense
• Learning on own
• Quality / Attention To Detail
• Understanding of the domain/sector of work
• Experiential sessions on different roles/work

All of the above is facilitated via practical hands on sessions where people learn from their own observations rather than being taught.

Technical skills training includes practical sessions on using the computer effectively

Profile specific employability skills: For skilled jobs such as HR, emphasis is on working independently, learning to work with requirements, learning to deal with ambiguity, follow up and coordination skills and more. For semi skilled jobs such as telecaller, customer orientation, active listening skills and clarity in communication is emphasized.

Industry orientation: This is sector specific orientation. This is usually delivered by the company or sector experts in a collaborative training. Practical exposure or work shadowing is also carried out.

Job specific skills: Need based training specifically for a job role. For example, in the collaborative training with IBM for system operator role, job specific skills were done via experiential sessions which improved the presence of mind of candidates.